CUSTOMS
PAYMENTS
Please note that we do ship on a DAP/CPT basis therefore, while retail orders are typically under customs thresholds, any customs fees, import taxes or duties that may be incurred are the responsibility of the importer/buyer.
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Pillows are shipped unfilled and may be used with inserts, or stuffing by cotton if you would like to fill out of the shape of the pillow completely as shown in the galleries.
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Combined shipping and handling time is generally about ten days. Sourced items can require slightly more handling time.
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Payments can be made online either via PayPal or with Visa, Mastercard or American Express.
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We seek to provide transparency and full satisfaction. Due to the handmade nature of our products, details or embellishments on some items may occasionally vary or imperfections may be present and are not considered defects. In the event we note any potential issues, we will notify you in order to approve, remove or substitute. Likewise, due to the handmade manufacturing process or local sales, product availability can occasionally fluctuate.
